Case Manager Job at Prospect Infosys Inc, Knoxville, TN

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  • Prospect Infosys Inc
  • Knoxville, TN

Job Description

Job Title: Case Manager

Location: Memphis TN

Duration: Long Term

Key Responsibilities:

  • Deliver  Pre-Service Training to new employees, covering:
    • Trauma-informed case management practices
    • The DCS Practice Model and Practice Wheel (Engagement, Teaming, Assessment, Planning, Implementation, Tracking, and Adjusting)
    • Self-care strategies and Motivational Interviewing techniques
  • Facilitate  Mentor Certification Programs
  • Proctor  Pre-Service Assessments and support evaluation processes
  • Participate in  Case Panel Presentations
  • Participate in  Simulation Lab activities (depending on location)
  • Provide  web-based technical assistance and support for virtual training delivery
  • Utilize  Microsoft Teams and other digital platforms to conduct and support training sessions
  • Collaborate with training team members and program leadership to ensure consistency and quality in training content and delivery
  • Travel -some travel will be required, under 75 miles each way. No overnight travel required.

Minimum Qualifications:

  • One (1) year of direct  child welfare field experience (e.g., case management, investigations, foster care, juvenile justice)
  • One (1) year of experience in  training delivery , adult education, or staff development
  • Proficiency in  Microsoft Teams and other virtual training tools
  • Strong communication, facilitation, and organizational skills
  • Ability to work independently and collaboratively in a fast-paced, evolving training environment
  • Bachelor's Degree

Preferred Qualifications:

  • Experience delivering training in a  government or human services setting
  • Certification or coursework in  trauma-informed care motivational interviewing , or  adult learning principles

Work Conditions:

  • Travel may be required for in-person training sessions within regional area
  • Hybrid work environment with both remote and on-site responsibilities

Job Tags

Remote work,

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