Job Description

The Hilton Garden Inn & Hampton Inn Groton  is hiring an experienced Maintenance Manager.

POSITION SUMMARY:

Responsible to manage all aspects of maintenance staff on a daily basis. Directs, coordinates and performs routine, preventive and emergency interior / exterior maintenance and repairs to obtain optimum efficiency and economy of  hotel operations.

Directs the Engineering staff, accounting/ budgeting,  asset protection,  inventory control and human resources.

MAINTENANCE MANAGER DUTIES AND RESPONSIBILITIES:

• Familiar and complies with the hotel's mission and standards in performing maintenance activities.
• Maximize maintenance team potential with a balanced focus on operations,  guests, employee and owners satisfaction.
• Represents the engineering department during the daily HOD morning meetings. 
• Prioritize,  plan,  schedule assign and supervise the engineering department staff.
• Oversee the maintenance tasks, work orders and special projects ensuring timely and accurate completion.
• Respond to guest's maintenance needs promptly and ensure guests receive professional, efficient prompt and courteous service to hotel standards.
• Maintain the physical appearance and operational efficiency of the hotel including physical. mechanical, electrical, plumbing etc.
• Installation & maintenance of all equipment related to HVAC, DG  Sets, Water treatment,  Fire  Safety etc.
• Ensure proper records are kept relating to all plant and equipment for the hotel including repair and service records.
• Prepare reports as required by the  Housekeeping Manager and  General Manager.
• Ensure that stores have adequate stocks of materials, equipment and tools and are kept in a clean and safe environment.
• Take responsibility for the cleanliness and safety aspects of all plant and mechanical equipment rooms.
• Attend all Facility Management/Property meetings as required, passing on necessary information to the maintenance team in regular junior staff meetings.
• Ensure the proper use and periodic maintenance of all equipment.
• Perform daily and weekly property document inspections.
• Ensure property, grounds, physical plant and work areas are maintained to standard and that all safety equipment and conditions are to code.
• Establish and maintain department equipment and supply inventory levels appropriate to property requirements
• Provide training to staff on supplies, inventory, maintenance and ordering procedures.
• Train engineering department staff on correct maintenance procedures and assists in repairs as needed.
• Maintain, monitor and test hotel's emergency and  security systems, features like Fire Alarm, CCTV, baggage scanners etc.
• Discuss with  GM / Owner / Department heads on maintenance  status and inspection reports.
• Respond to corporate and management inquires.
• Develop, implement, and direct all emergency programs.
• Develop, implement and manage energy conservation programs for the property to minimize  expenses.
• Coordinate with the equipment suppliers for AMC and any outstanding issues.
• Ensure maintenance staff is wearing proper uniforms with  name tag and upholds hotels grooming and hygiene standards.
• Responsible for quality service, meeting/exceeding financial goals,  short and long term planning and day-to-day operations.

PREREQUISITES:

Advanced knowledge of building management/engineering with positive attitude, Good communication skills and Committed to delivering a high level of customer service.

EDUCATION:

Bachelor or science, Diploma or college degree in Electrical or Civil engineering preferred.

EXPERIENCE:

Minimum of 5 years maintenance experience and 3 years supervisory or manager experience in engineering hotel department.

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