We are currently seeking a friendly and dependable Online Travel Support Agent to join our fully remote team. In this role, you’ll assist clients with their travel questions, troubleshoot issues, and help manage reservations. You'll play a key role in ensuring that each traveler feels supported, informed, and confident throughout their entire journey.
If you have a passion for customer service, love working in a virtual environment, and enjoy all things travel, this is a great opportunity to turn your communication skills into a rewarding career.
Customer Support: Respond promptly to travel-related inquiries via email, phone, and chat, providing accurate and helpful information.
Reservation Assistance: Help clients with new bookings, itinerary changes, cancellations, and travel updates.
Problem Resolution: Troubleshoot issues related to flights, hotels, transportation, and packages, offering solutions quickly and professionally.
Documentation: Maintain detailed records of client communications, booking changes, and resolutions provided.
Supplier Coordination: Communicate with travel suppliers to resolve client concerns, confirm details, and escalate issues when needed.
Knowledge Updates: Stay current with travel advisories, airline policies, destination restrictions, and vendor promotions.
Upsell Opportunities: When appropriate, recommend value-added services such as travel insurance, upgrades, or excursions to enhance the travel experience.
Post-Travel Follow-Up: Reach out to clients after their trips to ensure satisfaction and build long-term relationships.
Previous customer service or support experience is preferred.
Strong written and verbal communication skills.
Calm under pressure and solution-focused.
Comfortable using online tools, booking platforms, and CRM systems.
Self-motivated and able to manage time efficiently in a remote setting.
Passion for helping others and an interest in travel.
Bilingual is a plus, but not required.
100% remote — work from home or while traveling.
Flexible scheduling with part-time or full-time options.
Travel discounts and perks through industry partnerships.
Supportive team environment with training provided.
...are covered by the company and it is paid training.**** Clean Harbors in West Sacramento, CA is seeking an Class B Hazmat Truck Driver (CleanPack Chemist CDL) to handle, segregate, pack, and inspect chemical waste in accordance with Federal/State/Local regulations...
...Department has an excellent opportunity for a **Director of Human Resources** to oversee the day-... ...leadership team representing the talent/people agenda.* Combines deep functional... ...implementation.* Participates in talent acquisition and onboarding, ensuring compliance with...
...Licensed Marriage and Family Therapist (LMFT) Position: Full-Time Salary: $115,000 $120,000 per year Schedule: MondayFriday, 9:00 AM 5:00 PM Location: Indiana Job Summary We are hiring an Indiana-licensed LMFT to provide virtual therapy for individuals...
...Olaro is seeking a travel nurse RN PICU - Pediatric Intensive Care for a travel nursing job in Charlotte, North Carolina. Job Description & Requirements ~ Specialty: PICU - Pediatric Intensive Care ~ Discipline: RN ~ Start Date: 02/09/2026~ Duration: 13 weeks...
...Investigations, and Technology Innovation and Engineering State. About The Role Peraton is currently seeking to hire a Sr Digital Forensic Analyst for its' Federal Strategic Cyber program. Location: Arlington, VA - full-time, on-site role. This Federal...